Sales Negotiation
Either with a supplier, new business client or simply day to day interaction, how to boost sales, sell up, add on or cross bridge a sale.

Successful Selling
This is a full day looking at all aspects of selling in today's world. Understanding buying styles, customer engagement and matching their buying style. The buying process, guiding the customer and strong tactics to maximise each style of sale. Self motivation and self worth, increasing the customers perceived value of your service and product and self analysis on your own sales technique.

Bespoke Courses
Bespoke training courses tailored to individual client needs are also available.

Match & Mirror
The idea way to connect with your customer, ensuring you put them at ease, allowing a productive flow of information, leading to Features & Benefits.

Selling to International Clients
Their buying styles and traditions, what is good customer service to them.

Temporary Staff
Seasonal staff training.

Train The Trainer
How to coach someone, delivery styles tips & tricks.

Dealing with customer complaints
How to professionally deal with customers and handle their complaints.

Mini Customer event planning
Research planning, styling, content and delivery.

Bespoke Courses
Bespoke training courses tailored to individual client needs are also available.